Van Cott Jewelers

05/21/08

Wonderful place to shop

by happy2beme76

My fiance bought my engagement ring from Van Cott Jewelers in the Town Square Mall and had a wonderful experience with the customer service that he received! Upon receiving my amazing ring, Van Cott was quick to congratulate us on our engagement when we came in to have our ring sized. Two other people from my fiances place of employment have gone there to purchase their engagement rings as well! I would suggest to anyone that they go to Van Cott Jewelers?you will not be disappointed!

• Pros: wonderful customer service

10/30/07

Voted #1 Jeweler in area for 23 years in a row

by wdl

This third generation family business has taken care of thousands of customers over their 90 year history. They pride themselves on quality jewelery with superior customer service...and have been voted the #1 jeweler in the Southern Tier by the Press Sun Bulletin newspaper 23 years in a row. They have two locations- in the Oakdale Mall and the Town Square Mall.

These stores have wonderful staffs of professional goldsmiths, gemologists and sales people- a real full-service, old fashioned retail store.

• Pros: Great selection, great staff
• Cons: none

07/17/07

Worst Jewelery Store Around!

by hippychick32

This has to be the worst jewelery store around. The service is the absolute worst! Once they have your money you can forget getting any kind of decent service out of you. Don't buy a product with a lifetime warranty...They change their policies with the wind. First one thing isn't covered, then another! Make sure you get everything in writing! Better yet, just don't buy anything from them!

• Pros: None
• Cons: Poor customer service. Does not stand by warranty!