Monro Muffler Brake & Svc

Doesn't Recommend

Karla J.

Joined 1 year ago

Tried to RIP ME OFF!!. I would give no stars if I could....I took my 2010 car with 22,000 miles on it to be inspected to save me a trip to the dealer. They did the inspection but told me that I needed an alignment and that my rear shocks were leaking. To their shock and amazement I declined any service on my vehicle. I took the car to the dealer that afternoon and the repair man showed me that there is nothing leaking in my shocks and my tires are just fine. Monroe was trying to rip off what they thought was an unsupecting female customer

Doesn't Recommend

john b.

Joined 1 year ago

Dont get scammed. Horrible service selling you things you dont need and braking things on your car.

Better Business Bureau rates them an F on a scale of A+ to F and there not AAA accredited.

Search these sites and get Referrals from friends and family.Dont get ripped off.

Doesn't Recommend

Bill V.

Joined 1 year ago

never again. First off, I made an appointment online for 6 o'clock. Get there at 5:45 and they said that they dont except appointments past 5 (although there was a time slot online for 6). So i make an appointment for the next day at 5. I had a coupon for an oil change/tire rotation for $21.99 that i printed off their website. They wouldnt accept it and said that since my car is a 2012. it needs "synthetic" oil, which come to find out isnt true. Then to top it off, they didnt put the caps to the stems on my tires back on for 3 of the 4 tires. I am not the first person I have heard this happening to there. Needless to say, I will not even trust Monro with working on my bicycle in the future