Better Business Bureau
Binghamton, NY 13901
Phone: (607) 723-5141
06/17/2008 Posted by dannyscott
I purchased roof shingles for my home in March and was asked to pay up front for them. I asked if they had to be delivered then or could I wait until June. Was told by ABC Building Supply that I had to pay up front, but, they would deliver in June...I received an email that my cc was credited with the amount of purchase and I called to inquire about delivery. They said they could not get a hold of me and credited back the purchase amount and sold my shingles. I would have to wait another 30 days for the shingles but it would be at a much higher costs. I had specifically asked for delivery in June and was told that that would be fine. John, Kim and Mgr Bruce would not honor the original sale.Said it had to be delivered when purchased. They had my address for the sale but not my number?? Will not EVER buy anything from this company again. Their word is not honorable and the mgmt does not respect customers who pay CASH. Sorry is not an answer. Told to go elswhere, which I will and hopefully most of you who read this letter
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